Software workflow
Field service
management
Software workflow
Field service
management
Workflow Software
step by step
1
Setup the platform and build your own app
Sign up the staff, setup permissions, design the forms to be filled and their interdependencies to fit your Company needs.
2
Schedule and dispatch tasks to your team
Dispatch the tasks to the optimal employee and reschedule continuously to adapt the plan to the daily events.
3
Record the activity ·
Your field workers will report their tasks
Dispatch the tasks to the right person at the proper time. Get ahead of the problems and take the right decision anywhere you are.
4
Analyze your team efficiency
Work&Track Mobile is the perfect tool to improve your service quality. Use the data you record to take the right decisions and boost your Company’s performance.
Your Company FLOW for only 10 €
user/month
user/month
The platform for your business efficient management
FIELD SERVICE SCHEDULING
Prepare and distribute the tasks to your team in advance, so they start the day knowing the plan.
ROUTE MANAGEMENT AND OPTIMIZATION
Plan and optimize travels. Evaluate stop times and global travel times. Mark the service points and let the system show the best way to your technicians.
LOCATION AND PRESENCE CONTROL
See your team location at a glance and look for the technicians near the urgency you were notified just now.
USER MANAGEMENT
Register your users. Give permissions and segment the information they receive depending on their responsibilities. Group them based on your organization structure.
FORMS DESIGNER
Drag and Drop to easily design you own forms, and define the data you want and how you want it.
PROCESS DESIGNER
Easily design the workflow of your business processes. Set your team’s tasks execution order and get back their reports in the forms you designed.
SCREEN SIGNATURE
Your customers will sign on the device to validate the success of the service provision.
FILE UPLOAD
Get your team to upload photos, videos or PDF documents in their work reports for perfect task documentation.
CODE READING
Scan Barcodes or QR codes using smartphone or tablet’s camera to save time and avoid typos.
NAVIGATION
Your staff will arrive always on time thanks to the in-app navigator with off-line maps.
THIRD-PARTY INTEGRATION
System’s open web services allow seamless integration of the platform with your company systems: Alfresco, SharePoint, SAP, Spyro ERP, Documentum…
WORK&TRACK FLEET GPS
If you have a fleet, Work&Track fleet GPS integration will give you control and allow you to easily manage idle times, ubication and remote tacographs.
All sectors need more Flow
Start today optimizing your field service management.
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