Plumbers, locksmiths, maintenance, gardeners, cleaning, dyeing, boilers maintenance, electricians, air-condition installers, alarm installers, domestic appliances reparation
TECHNICAL SUPPORT SERVICES
Home services demand is exponentially growning. Customers want from their services a perfect fit with their needs, and home assistance is a must for many businesses.
Offering an integral customer experience, showing complete control of all service phases, allows companies to ensure customer retention.
Work&Track Mobile is the best service management platform for companies of any size.
- Place your customer in the center of the business process with updated information about the service: who will arrive his home, where he is now and when he will arrive.
- Boost productivity with routes optimization, real-time incidence management and specific client acquisition processes available for your staff.
- Cut wasted times along the whole process switching to a paper-less&phone call-less culture.
Work&Track Mobile offers you:
- Unified subcontracted services planning and management.
- Allow your customers to decide their service windows.
- Service routes and tasks integrated optimization.
- Customer information about Estimated Time of Arrival.
- Dynamic forms and processes to gather and organize all your activity details.
- Real-time incidence tracking and resolution.
- Send detailed reports to your customer, gather his service valoration and introduce continuous improvement processes in your company.
The platform scalability has no limits, making this tool perfect for growing companies.